Vinted Members Express Anger Regarding Size Changes

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

This online marketplace has revised its sizing categories for women's and children's clothes without notifying every member regarding the update.

Digital Channels Reaction

Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing because of the remapping.

The platform stated the new system was more in line with similar services.

The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.

Size Classification Modifications

Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.